Family Resources

Billing

STAR Galaxy (Before/After School)

All billing for STAR Galaxy is handled at the site level. Please contact your STAR Site Director first with all questions and concerns. Contact information can be found on the Contact STAR page.

STAR Nova/World Languages

All billing for STAR Nova/World Languages is handled thru the STAR Main Office. Please email nova@starsacramento.org or call (916) 632-8417 with any questions or concerns.

STAR Summer Camp

All billing for STAR Summer Camp is handled thru the STAR Main Office. Please email billing@starsacramento.org or call (916) 632-8407 with any questions or concerns.

Account Creation

  1. Visit my.starsacramento.org
  2. Click on "Register Now" under the "Need an account?" section.
  3. Enter a valid email address. This email address will be used to validate your account.
  4. Enter a strong account password.
  5. Use the checkbox to indicate that you are not a robot (reCAPTCHA).
  6. Finally, click the "Create Account" button.

An email will be sent to your email address. Use the link in the email to validate your account.

Password Reset

To reset your password click on this LINK and follow the on screen instructions. You can also change your password at any time by logging into your account at my.starsacramento.org

Account Setup

  1. After validating your account, log into your account dashboard at my.starsacramento.org
  2. Click on "Edit primary information" to get started. Add and save the required information for all three sections.
  3. Click on "Additional Guardians" from the menu on the left. Add an additional guardian and save their information. At least one additional guardian is required.
  4. Click on "Emergency Contacts" from the menu on the left. Add an emergency contact and save their information. At least one emergency contact is required.
  5. Click on "Students" from the menu on the left. Add a student and save their information. Additional guardians and emergency contacts must be assigned to the student. Medical and Parent Sharing Information are required.

The system will indicate whether or not your student's information is complete. If it is not, you will need to add any missing information before the system will allow you to enroll.

AutoPay Setup

  1. Log into your account at my.starsacramento.org
  2. Click on "AutoPay" in the menu on the left to get started.
  3. Click on "Add New" to add a payment card. *Note: For accounts that have previous payment history, you will more than likely already have 1 or more cards showing up under AutoPay. Please verify your card information and update if necessary and delete any cards that are not needed.
  4. Enter the cardholder name, email, phone, billing address and card information and then click on "Add Card".
  5. Next, select the card to be used for AutoPay. You can also add additional cards. Only 1 card can be used at anytime for AutoPay.
  6. "Confirm" the card to be used.
  7. The final step is to select an end date for AutoPay. Pick an end date and click "Confirm" to finish.
  8. AutoPay is now set up. If you need to make changes, you will need to first de-authorize the current card. You can then add new cards, delete cards and authorize new cards. To turn off AutoPay, you will need to de-authorize the current card.

You can find a pdf version of these set up instructions, that include helpful screenshots, HERE

You can also find a video walk thru of the AutoPay setup process at help.starsacramento.org

Registering In A Program

  1. You can register in a program by logging into your account at reg.starsacramento.org or via any link provided in your account dashboard.
  2. Basic student information can be edited before registration.
  3. Click on "Proceed to Scheduling" once you have verified your student's information.
  4. Use the "pre-filter selections" to choose program types and locations. You can adjust the filter options at any time.
  5. Once you have selected a program, click on "More Info" to display scheduling options and more information about that specific program.
  6. Click on the days that you wish to add to your schedule. Note: Days that are greyed out and marked "full" are unavailable. See the "Wait List" section for more information.
  7. After selecting days, click "Add Selections To Schedule" to add the current program to your cart.
  8. At this point, you can either add more programs to your cart or finalize and pay the registration fees.
  9. Proceed through the steps to pay. After payment, you will be prompted to electronically sign paperwork. Once your payment work is signed, your registration is complete.

Note: STAR Nova and World Language classes do not require signed paperwork. You may see a window briefly pop up and disappear. This is normal for these classes.

Please contact STAR Tech Support for any issues during registration. You can find contact information for STAR Tech Support on the Contact STAR page.

Schedule Changes/Cancellations

STAR Galaxy (Before/After School Program)

All schedule changes must be submitted in writing (via email) directly to your site director. Cancellation of days or total dis-enrollment require a two week written notice. After your site director receives and approves your request he or she will then initiate any changes that need to be made.

You can email your site director with your request. Site email address can be found on the specific site information page under Locations or on the Contact STAR page.

STAR Nova Classes

Cancellation of STAR Nova and World Language classes require a two week written notice. For cancellation or other changes, you will need to email nova@starsacramento.org

STAR Summer Camp

  • STAR is fee-for-service program based on confirmed enrollments and secured fees. Therefore, our cancellation policy is applied uniformly and with NO EXCEPTIONS.
  • Cancellations must be submitted no later than 11:59 pm on the Sunday two weeks prior to the start date of the camp you are dis-enrolling from.
  • Cancellations submitted after 11:59 pm on the Sunday two weeks prior to the start date of the camp will be subject to a $35 cancellation fee.
  • If you do not submit your cancellation by 11:59 pm on the Wednesday prior to the start date of the camp, your enrollment will remain active and you will be held financially responsible for the full camp tuition regardless of your student’s attendance.
  • You will be held financially responsible for any days missed. No make-up days will be granted for any reason.
  • If you would like to add a day to your student’s part time camp schedule, you must do so by the Wednesday of the week prior to the camp you are adding a day to.

For schedule changes and cancellations, please contact STAR Tech support. You can find contact information for STAR Tech Support on the Contact STAR page.

Tax Information

STAR Tax Id#: 95-4430228

STAR Inc.
4145 Delmar Ave., Suite 1
Rocklin, CA 95677

Printing Your Ledger

  1. Log into your account at my.starsacramento.org
  2. Click on "Ledger" from the menu on the left side of the page.
  3. Use the "Start Date"" and "End Date" fields to select the date range you would like to print.
  4. Used the "Filter" select box to select which students you would like to include on your printed ledger. By default, all students on your account are included.
  5. Use the check boxes on the left of each ledger line to select which lines you would like to include in your print out.
  6. After you have selected the desired ledger lines, click "Print". This will open a dialog box that will show you a preview, let you change print options, and allow you to print a copy or save the file as a pdf.